Customer Care

Ordering Instructions

You can order from The Original Ceylon Tea Company using the following methods:

  • Browse our products by using the links above, place items in your personal shopping cart, and check out with our secure server when you are finished.  You may review your shopping cart at anytime by clicking on the "Cart" icon on the top right-hand corner of the page.   
  • Place a phone order by calling our toll free number (877) 333-9901 Monday through Friday between the hours of 9 a.m. and 5 p.m. Eastern Time.    
  • Mail your order to:
         The Original Ceylon Tea Company
         56 Derby Place
         Stratford, CT 06614

Methods of Payment
The Original Ceylon Tea Company accepts the following payment methods:

  • MasterCard
  • Visa
  • American Express
  • Discover
  • Check and Money Order
  • PayPal

Shipping Costs
The Original Ceylon Tea Company uses the United States Postal Service Priority Mail (est. 2-3 business day delivery) for most orders. The price breakdown for this type of shipping and handling is as follows:

  • Orders to the United States, United States Territories, and Canada - $7.95 and up per order  (US Dollars)
  • US orders of $45.00 or more (US Dollars) = FREE

International Orders
We ship internationally every day. Please email us at if you would like the products to be shipped internationally.  

Privacy Policy
Please read our Privacy Policy.

Contact The Original Ceylon Tea Company
The Original Ceylon Tea Company
56 Derby Place
Stratford, CT 06614

Tel.: (877) 333-9901 Toll Free
Fax: (661) 554-0247

Our business hours are M-F 9 a.m. - 5 p.m. Eastern Time. 

Money Back Guarantee
All orders are provided with a 10 day money back guarantee. If you are not completely satisfied, return your purchase within 10 days of purchase for a full refund less shipping & handling.